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Enterprise Mobility Solutions: Your Business Guide

Hosted Solutions

The way we work has changed. Employees expect flexibility, and businesses need solutions that support a dynamic workforce. Enterprise mobility solutions provide the answer, enabling secure access to company resources from any device, anywhere. This fosters a more productive and collaborative work environment, empowering employees to work smarter, not just harder. But building a successful enterprise mobility strategy requires careful planning and the right tools. In this guide, we'll explore the essential components of enterprise mobility solutions, discuss their advantages, and highlight some top platforms. We'll also provide a step-by-step guide to choosing and implementing the right solution for your business needs.

Key Takeaways

  • Enterprise mobility solutions boost productivity and collaboration:

    Giving your team secure access to information and tools on any device, from anywhere, streamlines workflows and improves communication. Think about your company's specific needs when exploring solutions.

  • Finding the right solution requires careful evaluation:

    Consider factors like cost, security features, scalability, and support options. Expert advice can help you navigate the selection process and choose the best fit for your organization.

  • Successful implementation depends on planning and training:

    Prepare your team for the change with a comprehensive training program and ongoing support. Regularly measure progress against your goals to ensure you're maximizing the benefits of your chosen solution.

What are enterprise mobility solutions?

Enterprise mobility solutions give your employees the flexibility to work from anywhere, on any device. These solutions provide secure access to company data and tools, streamlining workflows and improving productivity. Think of it as bringing the power of your office to your employees' pockets, whether they're at their desks, at a client site, or working remotely. This allows for real-time collaboration, faster decision-making, and a more agile response to customer needs. Enterprise mobility isn't just about providing laptops and smartphones; it's about creating a secure, integrated, and productive work environment that travels with your team. At Hosted Solutions UK, we help businesses find the right enterprise mobility solutions to meet their specific needs and achieve their business goals. Learn more about how we work with our clients.

Key components

Enterprise mobility solutions are more than just distributing mobile devices. They involve a complex interplay of technologies that create a secure and productive digital workspace. A core component is mobile device management (MDM), which allows IT to control and secure company-issued and personal devices. This includes enforcing security policies, managing apps, and remotely wiping data if a device is lost or stolen. Another key element is mobile application management (MAM), which focuses on securing and managing the apps employees use for work. This ensures that sensitive data is protected and that employees have access to the right tools. Together, these components, along with cloud technology and data analytics, form the foundation of a robust enterprise mobility strategy. Explore our range of services to see how we can help you build a comprehensive mobility solution.

Benefits of enterprise mobility solutions

The benefits of enterprise mobility solutions extend across the entire organization, from individual employees to the bottom line. By enabling flexible work arrangements, these solutions can lead to increased employee satisfaction and productivity. Real-time access to data and improved communication can also streamline operations and reduce costs. For example, field service technicians can access repair manuals and customer information on-site, eliminating unnecessary trips. Sales teams can update customer relationship management (CRM) systems in real time, leading to more accurate forecasting and improved customer relationships. Moreover, enterprise mobility solutions can enhance data security through robust access controls and encryption, protecting sensitive information from unauthorized access. Contact us to discuss how enterprise mobility can benefit your business.

Top enterprise mobility solutions

Finding the right enterprise mobility solution (EMS) can feel overwhelming. There are so many options available. To simplify your search, let's look at some of the leading EMS platforms. I'll cover the basics of each, so you can start to see what might work for your organization. Choosing an EMS is a big decision, so research is key. For expert help finding the perfect fit, explore our technology consultancy services.

IBM MaaS360

IBM MaaS360 is a comprehensive enterprise mobility management (EMM) platform. It gives you visibility and control over all kinds of devices—smartphones, tablets, etc.—within your organization. A big plus is its support for a wide range of operating systems, from iOS and Android to Windows. This makes it flexible for businesses managing diverse devices. Learn more about the platform on the IBM MaaS360 page.

SOTI MobiControl

SOTI MobiControl focuses on managing and securing your company's mobile devices, apps, and content. It works across various operating systems, which is helpful if your team uses a mix of devices. SOTI MobiControl offers robust features for remote support, a lifesaver for IT teams, along with device tracking and application management. It also prioritizes security, crucial for protecting sensitive company data.

Scalefusion

Scalefusion is a mobile device management solution geared toward securing and managing both company-owned and employee-owned devices (BYOD). Features like kiosk mode, application management, and content filtering give you granular control over your mobile environment. If you're looking to implement or improve a BYOD policy while keeping your data safe, Scalefusion is worth considering.

VMware Workspace ONE

VMware Workspace ONE provides an integrated digital workspace platform. It combines EMM with identity management, allowing you to manage any application on any device. The goal is a seamless user experience, which can improve productivity. Workspace ONE also includes strong security features like conditional access and multi-factor authentication to protect your data.

Microsoft Intune

Microsoft Intune is a cloud-based EMM solution that integrates with other Microsoft services. This can be a major advantage if your organization already uses the Microsoft ecosystem. Intune handles everything from app deployment and device compliance policies to remote wipe capabilities, offering a centralized platform for device management.

Citrix Endpoint Management

Citrix Endpoint Management offers a comprehensive solution for managing and securing mobile devices and applications. It's particularly well-suited for businesses that use virtual desktops and applications, thanks to features like application virtualization and secure access to company resources. Citrix also provides advanced analytics to help you optimize your mobile strategies.

BlackBerry UEM

BlackBerry UEM (Unified Endpoint Manager) is known for its robust security features. It's designed to manage a wide range of endpoints, from mobile devices and desktops to IoT devices. BlackBerry UEM provides a centralized management console, making it easier for IT administrators to enforce security policies, manage applications, and ensure compliance across all devices.

MobileIron UEM

MobileIron UEM focuses on securing and managing mobile devices, apps, and content. It offers features like identity management, application security, and endpoint visibility, making it a solid choice for organizations looking to strengthen their mobile security. MobileIron's platform supports a variety of devices and operating systems.

Essential Features

When you’re comparing enterprise mobility solutions, look for these key features to ensure you’re choosing the right platform for your business. These features work together to create a secure, productive, and manageable mobile environment.

Mobile Device Management (MDM)

MDM software gives you granular control over all enrolled mobile devices. Think of it as a central command center for your company’s phones and tablets. You can enforce security policies, configure device settings, and even remotely wipe or lock a device if it’s lost or stolen. This is crucial for protecting sensitive company data. MDM solutions also simplify device enrollment and deployment, saving your IT team valuable time. Learn more about the key challenges of enterprise mobility and the role of MDM.

Mobile Application Management (MAM)

MAM solutions focus specifically on managing and securing the apps your employees use for work. MAM allows you to control which apps are allowed on corporate devices, manage app licenses, and distribute apps securely. A key benefit of MAM is its ability to separate work and personal data on employee-owned devices, preserving personal privacy while protecting company information. Explore how MAM solutions contribute to a comprehensive enterprise mobility strategy.

Enterprise Mobility Management (EMM)

EMM is the umbrella term that encompasses both MDM and MAM, along with other mobile management capabilities. A comprehensive EMM suite provides a holistic approach to managing your entire mobile ecosystem. This includes managing devices, apps, content, and security policies, all from a single platform. Managed mobility services (MMS) can offer expert management of these components.

Remote Troubleshooting

The ability to troubleshoot device issues remotely is a must-have for any enterprise mobility solution. This feature allows IT staff to diagnose and resolve problems quickly, minimizing downtime and keeping employees productive. Remote troubleshooting tools can access device logs, remotely control devices, and even push software updates—all without needing physical access to the device. Discover how robust enterprise mobility systems can streamline data management.

Data Security and Compliance

Security is paramount in today’s business world. Your enterprise mobility solution should offer robust security features to protect sensitive corporate data. This includes data encryption, access control, and compliance with industry regulations. Look for solutions that offer multi-factor authentication and secure containerization to isolate corporate data from personal information. Learn more about overcoming the challenges of implementing enterprise mobility and ensuring data security.

System Integration

A good enterprise mobility solution should integrate seamlessly with your existing IT infrastructure. This includes integration with directory services, email platforms, and other business applications. Seamless integration streamlines workflows and ensures that your mobile environment works in harmony with the rest of your systems. Explore how effective implementation of enterprise mobility solutions ensures quick data access.

User Experience

While security and management are essential, don’t overlook the importance of user experience. A clunky or difficult-to-use mobile solution can frustrate employees and hinder productivity. Choose a solution that’s intuitive and user-friendly, with a clean interface and easy-to-understand features. Consider how training can enhance the overall user experience for your employees. Learn more about the key challenges of enterprise mobility, including user training.

Analytics and Reporting

Finally, robust analytics and reporting capabilities are essential for measuring the success of your enterprise mobility program. Look for solutions that provide detailed reports on device usage, app usage, security incidents, and other key metrics. This data can help you identify areas for improvement, optimize your mobile strategy, and demonstrate the value of your investment. Explore how analytics and reporting features contribute to data-driven decision-making.

Choosing and implementing the right solution

Picking the right enterprise mobility solution and implementing it effectively is crucial for success. This section will walk you through key considerations and actionable steps.

Assess your needs

Before you start evaluating solutions, take the time to understand your specific business requirements. What challenges are you trying to solve? Do you need to improve field service operations, enhance communication, or streamline data collection? Enterprise mobility solutions can empower businesses to improve productivity, efficiency, and even customer service. Giving your employees access to the data and tools they need, wherever they are, can increase productivity, reduce costs, and improve customer satisfaction. Clearly defining your objectives will guide your selection process. Consider factors like the number of users, the types of devices used, and the required level of security.

Evaluate pricing and cost

Enterprise mobility solutions come with varying price tags. The enterprise mobility market is significant and growing rapidly, so understanding the pricing models is essential. Look beyond the initial purchase price and consider the total cost of ownership (TCO). Factor in implementation costs, ongoing maintenance, support fees, and potential upgrade expenses. Balance your budget with your needs to find a solution that offers the best value. Our consultants can help you navigate these costs and find the perfect fit for your organization.

Compare support options

Different vendors offer different levels of support. Some provide 24/7 phone and email support, while others offer limited online resources. Managed mobility services (MMS) can provide a comprehensive solution to the challenges of implementing enterprise mobility, offering expert management of your mobile devices, applications, and content. Choosing a vendor with robust support can save you time and headaches down the road. Consider your internal IT capabilities and choose a support level that complements your team's expertise. Hosted Solutions UK can help you compare different support options and choose the best fit for your needs.

Consider scalability

Your chosen solution should be able to grow with your business. As your company expands, your enterprise mobility needs will likely evolve. Ensure the solution you choose can accommodate increasing numbers of users, devices, and data volume. Effective implementation is key for quick data access and real-time communication. Enterprise mobility management software can help synchronize dedicated business apps with your internal systems, ensuring everything stays updated. Scalability ensures your investment remains valuable in the long term. Contact us to discuss your scalability needs and explore future-proof solutions.

Plan training and adoption

Even the best enterprise mobility solution won't be effective if your employees don't use it properly. Develop a comprehensive training plan to onboard your team and ensure they understand how to use the new tools and devices. Adequate training is essential for successful adoption. Address any potential concerns and provide ongoing support to encourage consistent usage.

Address implementation challenges

Implementing a new technology solution always comes with challenges. Anticipate potential roadblocks like security concerns, integration issues, and user resistance. By implementing comprehensive device management strategies, robust security measures, and compliance management programs, you can protect your data and networks from breaches. Proactive planning and a clear communication strategy can help mitigate these challenges and ensure a smooth rollout. Hosted Solutions UK can guide you through this process, offering expertise and support every step of the way. Learn more about our implementation services.

Measure success with KPIs

Once your enterprise mobility solution is up and running, track its performance against your initial objectives. Define key performance indicators (KPIs) like increased productivity, reduced costs, or improved customer satisfaction. Regularly monitoring these metrics will help you assess the impact of your investment and identify areas for improvement. This data-driven approach will help you optimize your mobility strategy and maximize your return on investment. Remember, successful implementation requires ongoing evaluation and refinement.

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Frequently Asked Questions

What's the difference between MDM, MAM, and EMM?

MDM (Mobile Device Management) focuses on managing and securing the actual devices, like smartphones and tablets. MAM (Mobile Application Management) is all about controlling the apps employees use for work, ensuring they're secure and managed. EMM (Enterprise Mobility Management) is the broader term encompassing both MDM and MAM, providing a complete solution for managing devices, apps, and data security within a mobile work environment.

How do I choose the right enterprise mobility solution for my organization?

Start by clearly defining your business needs and objectives. Consider factors like the size of your organization, the types of devices your employees use, your budget, and your required level of security. Then, research different vendors and compare their offerings, focusing on features, pricing, support options, and scalability. Don't hesitate to seek expert advice from a technology consultant to help you navigate the options and make an informed decision.

What are the key security considerations for enterprise mobility?

Security is paramount when it comes to enterprise mobility. You need to protect sensitive company data from unauthorized access and potential threats. Look for solutions that offer robust security features like data encryption, access control, multi-factor authentication, and secure containerization. It's also crucial to establish clear security policies and provide training to your employees on best practices for mobile security.

How can I ensure a smooth implementation of an enterprise mobility solution?

Careful planning and communication are key to a successful implementation. Develop a comprehensive rollout plan that includes training for your employees, clear communication about the new solution, and a process for addressing any technical issues or user concerns. Consider piloting the solution with a small group of users before deploying it company-wide to identify and resolve any potential problems early on.

What are some common challenges of enterprise mobility, and how can I overcome them?

Common challenges include security concerns, user adoption, integration with existing systems, and managing the diversity of devices and operating systems. You can address these challenges by choosing a comprehensive solution with robust security features, providing thorough training and support to your employees, ensuring seamless integration with your current IT infrastructure, and selecting a platform that can handle a variety of devices and operating systems. Partnering with an experienced technology consultant can also help you navigate these challenges and ensure a successful enterprise mobility strategy.

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